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Improving the User Experience For the Very First Time
Jared Spool, User Interface Engineering
Harvard University (Maxwell Dworkin) MD-G115
Saturday, June 8, 2013 - 8:00am

Great Design for Competitive Edge

Many organizations are discovering that a great user experience can provide them a powerful competitive edge. A great product or service’s user experience increases revenues, decreases costs, and builds long-term customer loyalty.

For these organizations, it’s the first time they’ve made a it a priority to improve the user experience of their designs. Doing this for the first time can be tricky. It involves technical, process, and cultural changes across the organization.
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GBC/ACM – The Greater Boston Chapter of the ACM

The Association for Computing Machinery (ACM), is the world’s largest educational and scientific computing society. It provides resources that advance computing as a science and a profession. The Greater Boston Chapter of the ACM (GBC/ACM) provides our community of professionals with current and practical information from the innovators themselves. We are a forum for collaborative learning that provides the community with free Evening Seminars and full day Professional Development Seminars that feature distinguished speakers and guests.

GBC/ACM has been one of the most active and successful chapters in the ACM worldwide since its founding in 1962. GBC/ACM is run by volunteers and we encourage your participation in achieving our ongoing mission.